Shipping Policy

Domestic Shipping Rates and Estimates

We offer flat-rate shipping within Ireland. Shipping rates are calculated based on the total weight of your order.

Estimated delivery times are as follows:
- Standard shipping: 3-7 business days
- Expedited shipping: 1-3 business days

International Shipping

Please contact us regarding international shipping on info@scarhouse.com

Shipping Confirmation and Tracking

Once your order has shipped, you will receive a confirmation email with tracking information.

Damaged or Lost Items

If your order arrives damaged or is lost during transit, please contact our customer support team within 48 hours of delivery. We will work to resolve the issue promptly.

Delivery Times

While we strive to deliver within the estimated timeframes, unforeseen circumstances (such as weather conditions, traffic, or other delays) may impact delivery schedules. We appreciate your understanding and patience.

Delivery Locations

Our delivery services cover specific areas. Please check with our customer service team to confirm if your location is within our delivery zone. Some items may require assembly or installation. It is your responsibility to follow the provided instructions carefully or seek professional assistance if needed.

Inspection Upon Delivery

We recommend thoroughly inspecting your items upon delivery. If you notice any damage or defects, please notify our delivery team immediately. We cannot be held responsible for damages reported after acceptance of the delivery.

Property Access

Ensure that there is clear access to your property for safe delivery. If there are any

restrictions for our delivery team to access your property, please inform us in advance.

Liability Limitation

While we take every precaution to ensure safe handling and transportation of your items, we disclaim any liability for damages caused during shipping or delivery. This includes but is not limited to scratches, dents, or other minor imperfections.

Third-Party Carriers

In some cases, we may use third-party carriers for shipping and delivery. While we choose reputable partners, their actions are beyond our control once the items leaves our premises.

Waiver of Claims

By accepting delivery, you waive any claims against our company related to shipping or delivery issues.

Remember that this disclaimer does not prevent users from taking legal action against us; it serves as an

acknowledgment of the limitations of our liability in certain situations.

For more detailed information, please refer to our complete Terms and Conditions on our website.

Thank you for choosing Scar House!